Using Skilled Dialogue to Transform Challenging Interactions

Because behavior is rooted in culture, responding to the challenges posed by diverse behavior in early childhood settings depends on a deep understanding of the experiences, values, perceptions, and beliefs that shape it. This is the book that shows professionals how to interpret behavior in the context of culture—and use their knowledge to improve even the most challenging interactions.

Applying Isaura Barrera’s popular Skilled Dialogue approach to challenging interactions of all types—be they between adults and children or only between adults—this positive and practical guide works because it transforms the behavior of everyone: young children with special needs, early childhood professionals, and families. With this fresh, creative approach to addressing behavior challenges, early education professionals will discover how to

• apply the three critical qualities of Skilled Dialogue: respect for differences, reciprocity that honors diverse perspectives, and responsiveness to a person’s true identity and needs
• nurture young children’s confidence and sense of self while building effective behavioral supports
• become better communicators and collaborators with colleagues and families
• make the most of the gifts and strengths inherent in differences rather than perceiving them as roadblocks or weaknesses
• build mutually beneficial relationships rather than seeking control over others
• dismantle the stereotypes that can harm relationships and encourage negative judgments
• move beyond rigid “either-or” thinking and welcome multiple ways of reaching a desired outcome

Extended case examples and specific classroom strategies give readers models for their own interactions, vignettes with discussion questions help readers practice what they learn, and tools such as self-assessments and case analysis exercises make it easy to implement Skilled Dialogue in any early childhood setting. The book also includes a handy Skilled Dialogue Quick Sheet that users can keep at their fingertips for a fast, reader-friendly refresher on implementing the model.

A must for every professional who works with young children and families, this book will help readers change the way they think about behavior—and resolve challenges in ways that honor diverse cultures and perspectives.